About Us
Pets are an important part of everyday life, offering comfort, companionship, and relaxation. At CalVetSupply, we understand that pets are treated like family, and our goal is to help pet owners find dependable products at competitive prices with quality customer service.
CalVetSupply offers a wide selection of products for pets and animals, including syringes sold individually or by the box, syringes with or without needles, insulin syringes, curved tip syringes, and feeding syringes.
We also offer a broad range of pharmacy-quality antibiotics and pet care products, many of which are available without a prescription for the intended animal-use categories listed on the site.
Our flea and tick selection includes topical drops, sprays, foggers, and insect repellent products designed to help protect against fleas, ticks, mosquitoes, and flies.
Our Goal
For over 40 years, California Vet Supply has assisted pet owners by supplying products for their animals and family pets. If there is an item you are looking for and cannot find, customers are encouraged to contact us so we can help locate it or suggest a suitable alternative.
Our goal is to continue offering quality non-prescription veterinary products while providing helpful customer service and competitive pricing.
Methods of Payment
We accept Visa, MasterCard, and Discover credit or debit cards. Credit and debit cards are charged when the online order is placed.
For security purposes, the billing address entered during checkout must match the billing address connected to the card used for payment.
Checks, money orders, and C.O.D. payments are not accepted at this time.
PayPal Payments
PayPal payment options may include Visa, MasterCard, Discover, American Express, and E-Checks. Customers do not need to already have a PayPal account to use PayPal checkout through the website.
Customers can choose PayPal from the payment method section during checkout and then complete payment through the PayPal website.
Returns or Cancellations
All returns must be reported to Customer Service within 48 hours of receiving the order and must be returned within 14 days of receipt.
Returns must be approved by Customer Service before being sent back. Shipping charges are non-refundable.
Returned products must arrive in a condition that allows them to be resold. Return shipping costs are the customer’s responsibility unless the return is due to company error.
If a return is caused by company error, the product cost and approved return shipping cost will be credited back to the original payment method. The correct product will then be shipped without an additional shipping charge.
Cancelled orders may be subject to a 5% restocking fee based on the product ordered. Refused packages may have return shipping costs deducted from the refund once the package is returned to our shipping department.
Damages or Shortages
Damaged items, shortages, or missing orders must be reported to Customer Service within 48 hours of receipt or expected delivery.
CalVetSupply may replace the damaged item, shorted item, or missing order one time. Refunds issued instead of replacement are made at the company’s discretion and do not include shipping costs paid by the customer.
Damages, shortages, or missing orders reported after 48 hours may not be replaced.
Prices
Because manufacturer pricing can change without advance notice, prices on the website are subject to change. When manufacturers offer reductions or specials, CalVetSupply may pass those savings along through specials and promotional product areas.
Product Disclaimer
CalVetSupply makes every effort to keep product information accurate. Customers are responsible for reviewing and understanding the product information found on each product label or package before use.